Mobile App Privacy Policy

This privacy policy applies to the Stovehouse mobile application (the “App”) available on the Apple App Store and Google Play Store for Android by Bold Agency, LLC, its subsidiaries and affiliates. The App is owned by Bold Agency, LLC (“Bold Agency”). The privacy policy also incorporates by reference the Terms of Service and any other policies available on the App. BY USING THE APP, YOU AGREE TO THE PRIVACY POLICY.

Bold Agency reserves the right, at its sole discretion, to change, modify, add or remove portions of this privacy policy, at any time. You are responsible for periodically reviewing the privacy policy for changes. By continuing to use the App, you accept any changes at the time they are implemented.

Scope

This privacy policy describes how any personal information collected as a result of your use of the App will be maintained by Bold Agency.

Collection of Personal Data

When you access the App, Bold Agency will collect some personal data from you. In some instances, Bold Agency may gain access to some personal data through third-parties or affiliates. Some of the information that may be collected can include, but is not limited to:

  • contact information such as name, email address, address and telephone number;
  • information related to your current living accommodations;
  • financial information such as credit card or bank account numbers;
  • additional information required to verify your identity;
  • logs, contact information and other information about the communications between registered users.
  • information based on your activities using the App, such as search information, computer sign-on data, statistics on page views, traffic to, from and within the App, ad data, and IP address and standard web log information; and
  • supplemental information from third parties (for example, if you incur a debt to Bold Agency, a credit check may be conducted by obtaining additional information about you from a credit bureau, as permitted by law); and
  • any other information you may provide.

If you sign in through a third-party company (Facebook, Instagram, etc.), you are authorizing us to collect, store, and use, in accordance with this Privacy Policy, any and all information that you agreed that third-party company would provide to us through that company’s Application Programming Interface (“API”).

If you choose to make a purchase or subscribe to a feature or service that requires a fee, you will be required to provide Bold Agency with your payment information, including, without limitation, bank account numbers, credit card or debit card numbers, account details, ACH information, and similar data (collectively, “Payment Information”). Such Payment Information will be collected and processed by Bold Agency’s third-party payment vendors pursuant to the terms and conditions of their privacy policies and terms of use, and Bold Agency does not obtain access to any Payment Information in connection with such purchases or subscriptions.

From time to time, Bold Agency may provide communication to users through the use of push notifications. In order to receive push notifications, users must opt-in through their settings on their Android or Apple device. At any time, you can manage your push notification preferences or deactivate these notifications at any time by turning off the notification settings in the App or on your Android or Apple device. If you choose not to receive push notifications, you will still receive in-app notifications.

Geolocational Information

Certain features and functionalities of the App are based on your location. In order to provide these features and functionalities while you are using your mobile device, Bold Agency may, with your consent, automatically collect geolocational information from your mobile device or wireless carrier and/or certain third-party service providers (collectively, “Geolocational Information”). Collection of such Geolocational Information occurs only when the App is running on your device. You may decline to allow us to collect such Geolocational Information, in which case Bold Agency will not be able to provide certain features or functionalities to you.

Third-Party Analytics

Bold Agency and the third-party technology providers, ad exchanges, ad networks, advertisers, agencies, ad exchanges, and ad servers with which we work use third-party analytics services (e.g., Google Analytics) to evaluate your use of the App, compile reports on activity, collect demographic data, analyze performance metrics, and collect and evaluate other information relating to the App and mobile and Internet usage. These third parties use cookies and other technologies to help analyze and provide Bold Agency the data. You consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy. For more information on these third parties, including how to opt out from certain data collection, please contact Bold Agency at [Site or Contact Address]. Please be advised that if you opt out of any such service, you may not be able to use the full functionality of the App.

If you wish to opt out of third-party interest-based advertising, please visit http://www.networkadvertising.org and http://www.aboutads.info/choices for details on how to do so. Additionally, users of mobile Devices can follow the below instructions:

Android Users

For Android devices with OS 2.2 and up and Google Play Services version 4.0 and up: Open your Google Settings app > Ads > Enable “Opt out of interest-based advertising.”

iOS Users

iOS 7 or Higher: Go to your Settings > Select Privacy > Select Advertising > Enable the “Limit Ad Tracking” setting.

iOS 6: Go to your Settings >Select General > Select About > Select Advertising > Enable the “Limit Ads Tracking” setting.

Use

All personal data collected will be used, primarily, to provide the Services in an effective and personalized manner. Your personal information may be used to:

  • Provide customer support and services as requested, including confirming emails related to the App, reminders and transactions.
  • Facilitate communication between interested parties registered on the App.
  • Customize your experience and otherwise measure and improve the App.
  • Keep you informed about targeted marketing, service updates, and promotional offers through various means of communication. (There is an option to opt-out of marketing communications)
  • Compare information for accuracy and verify it with third parties.
  • Measure consumer interest in the products and other services offered by Bold Agency.
  • Help promote a safe service and detect and prevent error, fraud and other potentially prohibited or illegal activity.
  • Enforce the Terms of Service and other agreements and policies of the App.
  • To collect fees as otherwise described at the time of collection.

Disclosure

Bold Agency may share analytics and non-identifying information without your explicit consent. Bold Agency may share some or all of your personal information with:

  • Subsidiaries and assigns of Bold Agency and affiliate members. Affiliates will use this information to send you marketing communications only if you’ve requested their services.
  • Law enforcement offices, third-party rights owners or others in the good faith belief that such disclosure is reasonably necessary to enforce the Terms of Use or Privacy Policy; respond to claims that a posting or other content violates the rights of a third party; or protect the rights, property or personal safety of other users or the general public.
  • Parties to whom you grant permission for Bold Agency to share.
  • Service providers under contract who help with the business operations of the App; or
  • As permitted by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders or other legal process.

Communication

Bold Agency may collect information related to marketing and branding. You agree for someone from or on behalf of Bold Agency to contact you by any means provided for contact through your use of the App.

Email Preferences

All users have the opportunity to opt out of receiving nonessential (i.e., promotional or marketing-related) communications from Stovehouse after setting up an account. To remove your contact information from Stovehouse’s lists and newsletters, simply edit by following the opt out link included in each email.

Cookies

Bold Agency may use both session cookies, which expire once you close the App, and persistent cookies, which stay on your mobile device until you delete them and other technologies to help us collect data and to enhance your experience with the App. Cookies are small text files an app can use to recognize a repeat visitor to the app. We may use cookies for various purposes, including to determine type of mobile device; personalize your experience; analyze which portions of the App are visited and used most frequently; and measure and optimize advertising and promotional effectiveness.

If you do not want Bold Agency to deploy cookies in the App, you can opt out by setting your mobile device to reject cookies. You can still use the App if you choose to disable cookies, although your ability to use some of the features may be affected.

App Store; Third Parties

Your app store (e.g., iTunes or Google Play) may collect certain information in connection with your use of the App, such as Personal Information, Payment Information, Geolocational Information, and other usage-based data. Bold Agency has no control over the collection of such information by a third-party app store, and any such collection or use will be subject to that third party’s applicable privacy policies.

The App may contain links to third-party websites. Bold Agency has no control over the privacy practices or the content of these websites. As such, Bold Agency is not responsible for the content or the privacy policies of those third-party websites. You should check the applicable third-party privacy policy and terms of use when visiting any other websites.

Accessing, Reviewing and Changing Your Personal Information

You are responsible for the personal information you provide upon registering. You are also responsible for making any necessary changes to your personal data. If you request, Bold Agency will close your account and remove your personal data from the App according to applicable law. Some personal data will be maintained by Bold Agency to comply with law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with any investigations, enforce the Terms of Service, and take other actions permitted by law.

Account Protection

Do not disclose your password to anyone. You are responsible for all actions of your username and password. Giving away your password will permit another person access to your personal data. If your password has been compromised, please change it immediately.

Security

Bold Agency will make every reasonable effort to protect your personal data. Bold Agency, however, makes no warranty or promise that your personal data or private communications will not be intercepted due to unauthorized access or disclosure.

Children

The App is not directed to children under the age of 13. Bold Agency adheres to the Children’s Online Privacy Protection Act (COPPA) and will not knowingly collect Personal Information from any child under the age of 13. Bold Agency ask that minors (under the age of 13) not use the App. If a child under the age of 13 has provided Bold Agency with Personal Information, a parent or guardian of that child may contact Bold Agency and request that such information be deleted from our records.

Notice to California Users

If you are a California user, the following provisions apply to our processing of information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household (“California Personal Information”). For California users, the provisions of this California Addendum prevail over any conflicting provisions in other sections of this Privacy Policy.

We have collected the following categories of California Personal Information within the last 12 months from the sources listed below:

  • (a) Identifiers: such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers. This category of information is collected from you, your devices, and third parties such as linked sites, and public databases.
  • (b) Personal information described in subdivision (e) of Section 1798.80 (California customer records statute): such as a name, address, telephone number, credit card number, debit card number, or other financial information. This category of information is collected from you, your devices, and third parties such as linked sites.
  • (c) Commercial information: including products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. This category of information is collected from you, your devices, and third parties such as linked sites, and public databases.
  • (d) Internet or other similar network activity: including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with a website, application, or advertisement. This category of information is collected from you and your devices.
  • (e) Geolocation data: including physical location or movements. This category of information is collected from you and your devices.
  • (f) Sensory data: including electronic, visual, or similar information. This category of information is collected from you and third parties such as linked sites.
  • (g) Inferences: such as a profile about a consumer’s preferences, characteristics, and behavior, drawn from information we collect and insights we receive from third parties such as our marketing and advertising partners and data analytics providers.

Please see the Collection of Personal Data Section to learn more about the types of information we collect and how we collect them.

For each of the above categories, please see the Use Section for more information on how we use the California Personal Information for our business purposes.

We may also use the information we collect for our own or our service providers’ other operational purposes, purposes for which we provide you additional notice, or for purposes compatible with the context in which the California Personal Information was collected.

Within the last 12 months, we have disclosed California Personal Information for our business purposes.

To learn more about the categories of third parties with whom we share such information, please see the Disclosure Section.

We do not sell, and within the last 12 months have not sold, California Personal Information.

California Privacy Rights

If you are a California user, you have certain rights related to your California Personal Information, including:

  • The right to request that we disclose to you:
    • the specific pieces of California Personal Information we have collected;
    • the categories of California Personal Information we have collected about you;
    • the categories of sources from which the California Personal Information is collected;
    • our business or commercial purpose for collecting or selling California Personal Information; and
    • the categories of third parties with whom we share California Personal Information.
  • The right to request that we delete California Personal Information about you, which we have collected from you.

You may request to exercise these rights by:
Calling us at 256.369.5757; or
Emailing us at hi@theboldagency.co

As required under applicable law, please note that we will take steps to verify your identity before granting you access to information or acting on your request to exercise your rights. We may require you to provide your email address to verify your identity in response to exercising requests of the above type. We may limit our response to your exercise of the above rights as permitted under applicable law.

We may not discriminate against you because of your exercise of any of the above rights or any other rights, subject to the rights and the obligations under the California Consumer Privacy Act, including by:

  • Denying you goods or services;
  • Charging different prices or rates for goods or services, including through the use of discounts, loyalty program, or other benefits or imposing penalties;
  • Providing you a different level or quality of goods or services; or
  • Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by law that can result in different prices, rates, or quality levels. Any permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

Under California law, you may designate an authorized agent to make a request on your behalf. You may make such a designation by providing the agent with written permission to act on your behalf. We will require the agent to provide proof of that written permission. As permitted by law, we may require you to verify your own identity in response to a request, even if you choose to use an agent.
You may contact us with questions and concerns about our privacy policies or practices by contacting us using any of the methods provided in this policy.

The information contained in this policy is subject to change without notice.

Bold Agency, LLC
Updated by the Company’s General Counsel on December 28, 2021.